Since joining IDEO in 1992, Andrew has specialized in design related to the healthcare and energy fields. Early in his career at IDEO, Andrew designed consumer products and award-winning healthcare delivery devices and tools, including a kidney transporter (now in the MOMA collection) that preserves, protects, and performs measurements on the kidney while in transit. From 2004 to 2011, he led IDEO’s Chicago office and was named Partner in 2007. Also in 2007, Andrew published Everyday Engineering: What Engineers See, a book that gives a glimpse of the world through the eyes of an engineer. More recently, Andrew has led several energy-related design projects, including work with both Consumers Energy and DTE in Michigan. IDEO’s work with Consumers Energy in Flint, MI, led to the redesign of the energy experience around low-income customers, resulting in more on-time payments and lower energy bills for program participants. Andrew led work recently with DTE to redesign and optimize their website for residential and small business customers to streamline online bill payments. His work at IDEO has been recognized with several awards, including the IDEA Gold Award from the Industrial Design Society of America (IDSA), the IDSA Design of the Decade Silver Award, and Silver and Gold Medical Design Excellence Awards.
Before IDEO, Andrew spent five years working for a design consulting company in Madison, WI, and prior to that, he worked with General Electric Company (GEC) in the UK. He holds a Bachelor’s degree in Mechanical Engineering from London’s Imperial College of Science, Technology and Medicine and a Master’s degree in Industrial Design Engineering from the Royal College of Art. Andrew is a licensed professional engineer, and he resides in Wisconsin with his wife and three children.